In case the recipient is not available to accept the delivery in places such as hospitals, offices and other public areas, the products will be handed over to any other person as advised by the recipient.
WIn case of residential deliveries, if the recipient is not at home, the products will be handed over to the neighbors only if they are willing to accept the delivery.
We do not accept orders for delivery at airports and railway stations.
We refrain from calling the recipient for directions because we don't want to ruin your surprise. But if the delivery person is unable to locate the address or in case of other emergency situations, we may need to contact the recipient. Hence we request you to provide accurate and detailed information to ensure correct, prompt and a surprising delivery.
In case of incorrect information, we will not be responsible for wrongful delivery.
If it is an anonymous delivery and the recipient refuses to accept the products, no refund will be issued.
Cities/areas falling outside our delivery limit will require additional delivery charges as we will arrange for delivery from the nearest city or location where we are present.